Case Study
Pandora Store Network Rollout with Cisco Meraki
Cisco Meraki network rollout was the foundation of Pandora’s national store infrastructure standardisation across more than 200 Australian retail locations. The rollout transitioned stores from a multi-vendor hybrid environment to a unified Cisco Meraki platform, improving visibility, consistency, and network performance across Pandora’s Australian store network.
Project Snapshot
Customer
Retail jewellery brand with a national store footprint
Business Requirement
National store network standardisation
Core Solution
Cisco Meraki network rollout
Outcome
Improved visibility and consistency across 200+ stores
Client overview
Pandora is a globally recognised jewellery brand known for its hand-finished pieces and highly personalised retail experience. With more than 200 store locations in Australia, Pandora needed a network environment that could support operational consistency, central visibility, and simplified management across its retail footprint.
To support this, Pandora’s IT team made the strategic decision to standardise its in-store network infrastructure and transition from a multi-vendor environment to a unified Cisco Meraki platform. The objective was to improve performance, streamline support, and create a more consistent foundation across the store network.
The Challenge
Pandora needed to standardise its in-store network infrastructure across more than 200 retail locations and transition from a multi-vendor environment to a unified Cisco Meraki platform. The challenge was to improve visibility, consistency, and supportability across the store network without disrupting store operations.
Each rollout varied in scope, from new store builds to refurbishments and technology refreshes. Pandora needed a partner that could manage the logistics, staging, and deployment complexity of a national rollout while maintaining consistency across every site.
The Solution
Focus Group Technologies designed and delivered a Cisco Meraki network rollout program that supported Pandora’s national network standardisation strategy. The solution included procurement of Meraki hardware, pre-configuration and staging, shipping coordination, post-configuration support, and network change management across each rollout phase.
Focus Group Technologies also integrated the rollout with Pandora’s existing core Cisco network and provided project management, implementation oversight, and progress reporting throughout the deployment. This ensured each store rollout remained aligned to technical requirements, scheduling expectations, and operational continuity goals.
Technologies Used
- Meraki MR33 access points
- Meraki MX65 firewall with VPN
- Meraki MS220 PoE network switch
Project Outcome
The Cisco Meraki network rollout successfully standardised network infrastructure across more than 200 Pandora retail locations, improving visibility, consistency, and long-term supportability. By combining procurement, staging, deployment coordination, and project management, FGT ensured each rollout phase was delivered consistently, on schedule, and aligned with Pandora’s IT standards.
Pandora now benefits from a fully integrated, cloud-managed network that provides greater operational visibility, improved consistency across store environments, simplified maintenance and troubleshooting, and a more secure, scalable foundation to support future retail growth.
Frequently Asked Questions
What are the benefits of standardising a retail store network?
Standardising a retail store network improves operational consistency, simplifies support, strengthens security, and provides central visibility across all locations. It also makes future store openings, refurbishments, and technology refreshes easier to manage.
Why choose Cisco Meraki for a multi-site retail network?
Cisco Meraki provides cloud-managed networking that enables IT teams to monitor, configure, and troubleshoot multiple locations from a single dashboard. This makes it well suited to retailers managing distributed store environments across Australia.
How do you minimise disruption during a national store network rollout?
Successful retail network rollouts rely on careful planning, equipment staging, logistics coordination, and scheduled implementation windows. By pre-configuring hardware before deployment and coordinating installations around store operations, disruption can be kept to a minimum.
What network equipment was deployed for this project?
Focus Group Technologies deployed a Cisco Meraki solution that included MR33 wireless access points, MX65 security appliances with VPN, and MS220 PoE network switches, providing secure, cloud-managed connectivity across Pandora’s retail network.
Can Focus Group Technologies manage multi-site IT infrastructure rollouts?
Yes. Focus Group Technologies delivers national IT infrastructure rollouts across Australia, including network refreshes, retail technology deployments, procurement, staging, logistics coordination, implementation, and ongoing lifecycle support.
NEXT STEP
Planning a Network Infrastructure Refresh or Multi-Site Rollout?
Whether you're standardising network infrastructure across multiple locations, refreshing ageing environments, or planning a new retail rollout, Focus Group Technologies helps organisations design, procure, deploy, and support reliable IT infrastructure with minimal disruption. From network modernisation and wireless connectivity to national deployment programs, our team delivers solutions that keep your business connected.